Journal of Technology and Systems

Orchestrating Multi-Cloud Environments for Enhanced Flexibility and Resilience

Kiran Kumar Voruganti — Fri, 19 Apr 2024 00:00:00 +0300

Purpose: This paper examines the essential role of multi-cloud orchestration in navigating the complexities of the contemporary cloud computing landscape, aimed at optimizing the deployment and management of cloud resources across diverse environments.

Methodology: Utilizing a systematic review of scholarly articles, industry reports, and case studies, including the Flexera 2021 State of the Cloud Report and insights from Gartner, alongside academic contributions from researchers like Jamshidi et al. and Garg et al., this study delves into the strategies and tools facilitating effective multi-cloud orchestration.

Findings: The research highlights multi-cloud orchestration as a critical enabler for enhancing operational efficiency, resilience, and cost-effectiveness in cloud deployments. It emphasizes the strategic benefits of orchestrating a heterogeneous mix of cloud services, including public, private, and hybrid clouds, to meet the intricate demands of modern applications. The study underscores the importance of advanced orchestration tools in ensuring seamless operations, security, and compliance across multi-cloud architectures.

Unique contributor to theory, policy and practice: By following the principles outlined in this paper, organizations can leverage multi-cloud orchestration to unlock the full potential of their cloud investments and achieve a well-orchestrated symphony of success.

Toll Operations: User Perception and Satisfaction

Pankaj Lembhe — Fri, 19 Apr 2024 00:00:00 +0300

Purpose: This research paper aims to explore the user perception and satisfaction in toll operations. It focuses on measuring the satisfaction levels of users and understanding their perceptions of the toll operations.

Methodology: The research utilizes various methods such as questionnaire surveys and literature reviews to collect data and analyze the factors that influence user perception and satisfaction.

Findings: Exploring toll operations from the perspective of user perception and satisfaction offers a unique lens through which to understand the interplay between infrastructure management and user experience. Analyzing user perception and satisfaction in toll operations can inform policy decisions aimed at improving overall system efficiency and user experience.

Unique Contribution to Theory, Policy and Practice: Integrating insights from user perception and satisfaction into toll operation management practices can yield tangible benefits for infrastructure operators and users alike. By adopting a customer-centric mindset, operators can implement service improvements that resonate with user preferences and expectations, thereby enhancing overall satisfaction and loyalty.

Cultivating Community Health and Well-being in Open Source: Mitigating Burnout and Prioritizing Mental Health

Savitha Raghunathan — Wed, 03 Apr 2024 00:00:00 +0300

Purpose: This whitepaper addresses the critical but often overlooked mental health challenges within open-source communities, including stress and burnout. The collaborative spirit of open-source communities has undoubtedly accelerated technological innovation, but the mental well-being of their contributors is frequently neglected. The objective is to uncover the root causes of these mental health issues and evaluate their impact, thereby underscoring the need for supportive and inclusive community practices.

Methodology: This paper uses the ‘Mixed methods’ research approach, analyzing data from industry surveys and extracting insights from personal narratives and experiences documented by contributors in blogs and forums. This comprehensive strategy allows for a detailed exploration of mental health within the open-source environment, facilitating the identification of key stress factors and mental health challenges associated with community participation.

Findings: The investigation reveals a direct link between the operational dynamics of open-source projects and the prevalence of mental health problems among participants. Key stressors include high expectations regarding workload, the predominantly volunteer nature of contributions, social isolation, and a lack of formal support structures. Additionally, the study highlights a significant lack of awareness of these issues and the availability of intervention strategies, further increasing the risk of burnout and stress among community members.

Unique Contribution to Theory, Practice, and Policy: This paper makes a novel contribution to understanding mental health in open-source communities by merging analytical data with qualitative insights from contributor narratives. It offers recommendations for a wide range of stakeholders, from contributors to leaders and policymakers, to cultivate a culture that supports mental well-being, diversity, and sustainability. This paper presents a comprehensive blueprint for nurturing healthier, more resilient open-source communities.