Vol. 9 No. 7 (2024)

Articles

• Influence of Strategic Customer Retention Practices on the Performance of Automotive Firms in Nairobi City County, Kenya

  Caroline Makena Kaburi, Dr Allan Kihara

  52 - 75

  • PDF

• Influence of Knowledge Capabilities on Performance of Kenyan Fintech Companies

  Kasule Raymond Fitzgerald, Prof. Allan Kihara

  1 - 28

  • PDF

• Antecedents of Travel Advisories on Performance of the Hotel Industry in Kenya: A Case of Five-Star Hotels in Nairobi County

  Jane Gakonyo, Prof. Allan Kihara

  76 - 101

  • PDF

• Enhancing Change Management for Improved Public Service Delivery: A Study of Kampala Capital City Authority (KCCA)

  Paul Odeke, Benson Okech

  29 - 51

  • PDF

• Dynamic Capabilities and Competitive Advantage among Listed Commercial Banks in Kenya

  Ombongi Getange Josphat, Dr. Millicent Atieno Mboya

  102 - 119

  • PDF