Influence of Monitoring and Evaluation System Components on the Performance of National Non-Governmental Organizations (NNGOs): A Case of Global Aim Uganda
DOI:
https://doi.org/10.47941/jbsm.711Keywords:
Organizational structure, routine monitoring and evaluation, utilization of M&E information, performanceAbstract
Purpose: The purpose of this study was to examine the influence of Monitoring and Evaluation (M&E) system components on the performance of National Non-Governmental Organizations (NNGOs) in Uganda: A case of Global Aim Uganda. The study focused on the i) influence of organizational structure on the performance of Global Aim Uganda (GAU), ii) influence of routine M&E on the performance of GAU and the influence of utilization of M&E information on the performance of GAU.
Methodology: The study used a cross sectional study design employing both qualitative and quantitative research approaches. The population of the study consisted of the staff of Global Aim Uganda, implementing partners and project beneficiaries to which stratified random sampling was applied. 164 respondents (100% response rate) were reached for the survey and 15 respondents out of 17 (88.23% response rate) were reached for interviews. Qualitative data were collected using interview guides analyzed using content analysis and presented as text in normative form. Quantitative data was collected using researcher administered questionnaires. Responses were rated on a 5-Likert scale and were coded, cleaned and analyzed for descriptive and inferential statistic using SPSS software (version 20.0) presented in tables.
Findings: Correlational analysis showed a significant and positive correlation between performance of Global Aim Uganda and organizational structure (r=.244**, p=.002, <0.05), routine M&E (r=.403**, p=.000, <0.01) and utilization of M&E information (r=.526**, p=.000, <0.01). Results from regression analysis revealed a non-significant and negative influence of organizational structure (β= -.013, p=.873, >0.05) on performance. While, there is a positive and significant influence of routine M&E (β=.199, p=.001, <0.05) and utilization of M&E information (β=.327, p=.000, <0.05) on the performance. The coefficient of determination (r2) between predictor variables and performance of Global Aim Uganda is 0.322 (32.2%).
Unique contribution to theory, practice and policy: There is need to strengthen the M&E system components. These can be done through improved internal reporting, broadening the functions of the M&E unit, incorporating aspects of M&E in staff roles and responsibilities, conducting project specific baseline surveys, starting to conduct project evaluations and increasing the utilization of M&E information in decision making. Further study should focus on the M&E capacity of the organization.
Downloads
References
Ajagbe, M. A., Micheal, N., Udo, E. E., & Peter, O. F. (2016). How organizational structure aids business performance. International Journal of Research in Commerce & Management, 7(8), 64-68. https://doi.org/10.1177/0002764294037007005
Andersson, J., Zbirenko, A., & Medina, A. (2014). Effect of organizational structure, leadership and communication on efficiency and productivity: A qualitative study of a public health care organization. https://www.diva-portal.org/smash/get/diva2:735889/fulltext01.pdf
Arnold, R. D., & Wade, J. P. (2015). A definition of systems thinking: A systems approach. Procedia Computer Science, 44, 669-678. https://doi.org/10.1016/j.procs.2015.03.050
Barr, A., Fafchamps, M., & Owens, T. (2003). Non-Governemntal Organizations in Uganda: A report to the Government of Uganda. Centre for the study of African Economies, Oxford University. https://sarpn.org/documents/d0000716/NGO_Uganda_Dec2003.pdf
Biwott, T., Egesah, O., & Ngeywo, J. (2017). Importance of monitoring and evaluation in the sustainability of Constituency Development Fund (CDF) Projects in Kenya. International Journal of Management & Social Sciences, 7(1), 45-51. https://doi.org/10.21013/jmss.v7.n1.p6
Bougheas, S., Isopi, A., & Owens, T. (2012). How do donors allocate funds to NGOs? Evidence from Uganda. CREDIT Research Paper, No. 12/08. The University of Nottingham, Centre for Research in Economic Development and International Trade (CREDIT), Nottingham.
Cordon, C. P. (2013). System Theories: An Overview of Various System Theories and Its Application in Healthcare. American Journal of Systems Science, 2(1), 13-22. https://doi.org/10.5923/j.ajss.20130201.03
Fincham, J. E. (2008). Response rates and responsiveness for surveys, standards, and the Journal. American Journal of Pharmaceutical Education, 72(2), 43. https://doi.org/10.5688/aj720243
Gamba, P., Tukei, J. M. O., & Birungi, S. (2020). Effect of Implementation Factors on Monitoring & Evaluation Results Utilization: Evidence from the Malaria Control Programs in Mukono District , Central Uganda Specioza Birungi. International Journal of Technology and Management Community, 6(1), 1-11.
Ghalem, Â., Okar, C., Chroqui, R., & Semma, E. (2016). Performance : A concept to define. https://doi.org/10.13140/RG.2.2.24800.28165
Goldstein, H. (1975). Some critical observations on the relevance of social systems theory for social work practice. Canadian Journal of Social Work Education, 1(3), 13-23. http://www.jstor.org/stable/41668830 .
Gorgens, M., & Kusek, J. Z. (2009). Making monitoring and evaluation systems work: A capacity development toolkit. Washington, DC. World Bank. https://doi.org/10.1596/978-0-8213-8186-1
Holvoet, N., & Inberg, L. (2015). Diagnostic Review of the Monitoring and Evaluation System of Uganda´s Education Sector: Selected Findings and Discussion. Journal of Education and Training, 2(1), 134-154. https://doi.org/10.5296/jet.v2i1.6720
Jones, B. (2013). The making of meaning: Churches, development projects and violence in Eastern Uganda. Journal of Religion in Africa, 43, 75. https://doi.org/10.1163/15700666-12341245
Kasule, J. S. (2016). Factors affecting application of results based monitoring and evaluation system by nurture Africa (MSc Thesis). School of Business & Management, UTAMU, Kampala, Uganda.
Latifi, M., & Shooshtarian, Z. (2014). The effects of organizational structure on organizational trust and effectiveness. Polish Journal of Management Studies, 10(2), 73-84. https://doi.org/10.2139/ssrn.1107319
Lenfant, F., & Rutten, R. (2013). Cordaid's experience with impact evaluation. Development in Practice, 23(1), 46-56. https://doi.org/10.1080/09614524.2013.753412
Lutabingwa, J., Gray, K. R., & Skinner, E. P. (1997). NGOs in sub-saharan Africa: Developing critical capacity for policy advocacy. International Journal on World Peace, 14(3), 35-70.
Martens, K. (2002). Mission impossible? Defining nongovernmental organizations. International Journal of Voluntary and Nonprofit Organisations, 13(3), 271-285. https://doi.org/10.1023/A:1020341526691
Masuku, N. W. K., & Ijeoma, E. O. C. (2015). A Global Overview of Monitoring and Evaluation (M&E) and its Meaning in the Local Government Context of South Africa. Africa's Public Service Delivery and Performance Review, 3(2), 1-10. https://doi.org/10.4102/apsdpr.v3i2.79
Mbithi, V., & Kiruja, I. &dr E. (2015). Role of Monitoring and Evaluation on Performance of Public Organization Projects in Kenya: a Case of Kenya Meat Commission. International Journal of Innovative Development & Policy Studies, 3(3), 12-27. http://seahipaj.org/journals-ci/sept-2015/IJIDPS/full/IJIDPS-S-2-2015.pdf
Meles, C., Pels, J., & Polese, F. (2010). A brief review of systems theories and their management applications. A Brief Review of Systems Theories and Their Managerial Aapplications, 2(1-2), 126-135. https://doi.org/10.1287/serv.2.1
Mueller-Hirth, N. (2012a). If you don't count, you don't count: Monitoring and evaluation in South African NGOs. Development and Change, 43(3), 649-670. https://doi.org/10.1111/j.1467-7660.2012.01776.x
Mueller-Hirth, N. (2012b). If you don't count, You don't count: Monitoring and evaluation in South African NGOs. Development and Change, 43(3), 649-670. https://doi.org/10.1111/j.1467-7660.2012.01776.x
Muhayimana, O., & Kamuhanda, J. K. (2020). The relationship between Monitoring and Evaluation (M&E) practices and public projects performance in Rwanda with reference to Science and Technology Skills. International Journal of Advanced Scientific Research and Management, 5(9), 98. https://doi.org/10.36282/ijasrm/5.9.2020.1758
Nasambu, J. (2016). Factors influencing the performance of monitoring and evaluation systems in Non Governmental Organizations in Lira District, Northern Uganda (MSc Thesis). School of Business & Management, UTAMU. Kampala, Uganda.
Nikolaev, M. Y., & Fortin, C. (2020). Systems thinking ontology of emergent properties for complex engineering systems. Journal of Physics: Conference Series, 1687(1), 1-9. https://doi.org/10.1088/1742-6596/1687/1/012005
Okeny, G. (2015). Monitoring & Evaluation system & performance of projects among NGOS in Uganda: A case study of War Child Holland-Livelihood project (MSc Thesis). School of Management, Uganda Management Institute. Kampala, Uganda. http://umispace.umi.ac.ug/handle/20.500.12305/120
Omona, J., & Mukuye, R. (2013). Problems of credibility of NGOs in Uganda: Implications for theory and practice. Voluntas, 24, 311-334. https://doi.org/10.1007/s11266-011-9254-9
Omondi, J. S., Rotich, G., Katuse, P., & Senaji, T. (2017). The Relationship between Organization Structure and Performance in Commercial Banks in Kenya: The Mediating Role of Innovation. International Journal of Academic Research in Business and Social Sciences, 7(4), 633-657. https://doi.org/10.6007/ijarbss/v7-i4/2838
Owa, O. E., Owa, W. E., & Owa, W. E. (2017). The role of non-governmental organizations (NGOs) in strengthening civil society and democratic development. Journal of Arts and Management, 2(2), 91-98.
Porter, S., & Goldman, I. (2013). A Growing Demand for Monitoring and Evaluation in Africa. African Evaluation Journal, 1-9. https://doi.org/10.4102/aej.v1i1.25
Ratner, B. (2009). The correlation coefficient: Its values range between +1/-1, or do they. Journal of Targeting, Measurement and Analysis for Marketing, 17(2), 139-142. https://doi.org/10.1057/jt.2009.5
Rumenya, H., & Kisimbi, D. J. M. (2020). Influence of Monitoring and Evaluation Systems on Performance of Projects in Non-Governmental Organizations: A Case of Education Projects in Mombasa County, Kenya. Journal of Entrepreneurship and Project Management, 5(2), 46-66. https://doi.org/10.47941/jepm.494
Samsonowa, T. (2012). Industrial research performance management: Key performance indicators in the ICT industry. Walldorf, Germany. Physica-Verlag.
Sayin, H. Ü. (2016). A short introduction to system theory: Indispensable postulate systems and basic structures of the systems in quantum physics, biology and neuroscience. NeuroQuantology, 14(1), 126-142. https://doi.org/10.14704/nq.2016.14.1.855
Sulemana, M., Musah, A. B., & Simon, K. K. (2018). An assessment of stakeholder participation in monitoring and evaluation of district assembly projects and programmes in the Savelugu-Nanton Municipality Assembly, Ghana. Ghana Journal of Development Studies, 15(1), 173-195. https://doi.org/10.4314/gjds.v15i1.9
UBOS. (2016). National service delivery survey 2015 report. Kampala, Uganda. https://www.ubos.org/wp-content/uploads/publications/03_20182015_NSDS_report.pdf
Umwari, D., Kamuhanda, K. J., & Nyamweya, N. M. (2021). Monitoring and Evaluation Practices and Project Performance in Rwanda: A Case of the Horticulture Project at BRAMIN Ltd. International Journal of Advanced Scientific Research and Management, 6(6), 64-73. https://doi.org/10.36282/ijasrm/6.6.2021.1826
Von-Bertalanffy, L. (1968). General system theory: Foundation, development & application. New York, NY. George Braziller. https://doi.org/10.4324/9781351310000-6
Wongtschowski, M., Oonk, L., & Mur, R. (2016). Monitoring and Evaluation for Learning (KIT working papers 2016-3). https://www.kit.nl/wp-content/uploads/2018/08/Monitoring-and-evaluation-for-accountability-and-learning.pdf
Yamane, T. (1967). Statistics: An Introductory Analysis, 2nd Edition, New York: Harper and Row.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Journal of Business and Strategic Management
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.